Improving Outcomes and Incomes


custom speaking sessions also available upon request

Personal Health & Consciousness

Mindfulness Based Stress Reduction-Keep Your Head In the Game

Infuse a mindful practice into your daily life and watch your problems melt away. Learn how to slow down, calm your mind, and still remain on the cutting edge. Dr. Knowles shares her training from Duke University’s Integrative Medicine program to help you balance out the competitive, driven, over-scheduled, lifestyle you lead. Professionals that give and serve others are at risk for burn out and physical injuries. Leave this session feeling restored, renewed, and ready to serve the needs of others again. This session is the ‘fill me up’ all professionals need. Excellent take aways will be discussed to pass on to patients and clients, as well.


Business & Communication

How To Produce A Memorable Daily Show

From hiring the right actors to collecting at the box office–this course is for you (and your team). Patients watch us as if we are on stage. Knowing how to create a show stopping patient experience is crucial. Dr. Knowles takes a deep look into interpersonal communication, marketing, and the business side of running your own show. Her background in Communication and Small Business helps her see patient care through a different lens, and she teaches you how to do the same to make your days run as smoothly as a Broadway show! Audience members will ultimately become part of the show and take back memorable concepts for the entire team.

Communication & Outcomes

What You Say Determines Your Pay

Case acceptance is challenging when words clumsily come out of our mouths. Our confidence disappears—despite having a great deal of knowledge to share with our patients. With jumbled words, patients become uneasy and case acceptance declines. When patients do not accept treatment, the overall production in the office dips. Without revenue, the practice is unable to afford to pay higher wages and raises become sporadic if at all.

If your goal is to make more money and feel confident in delivering messages, Dr. Knowles will review specific word usage and the A.W.E business technique to help you get the right words out of your mouth. At the same time, she will discuss the importance of word choices in creating the optimal patient relationship. By creating a relationship with your patients through tried and true communication techniques, she will show you how to increase your confidence, increase your case acceptance, watch behaviors change, and ultimately increase your take home pay.

Whole Health

The Mouth & Its Messages: An Oral & Systemic Health Review

Are you tired of putting Band-Aids on your patients when a larger more in-depth problem exists? An unhealthy mouth indicates an unhealthy body, but we are unsure of next step initiatives to get our patients onto the road to health. Dr. Knowles offers a way to transcend our traditional ‘patch, patch, patch’ roles and invigorates the medical profession with her tried and true success stories as a professional who thinks beyond 32 teeth. Dr. Knowles reviews the clinical oral manifestations of stress, disease, and behavior types throughout the session and reviews current studies associating the oral and systemic connections. By addressing these issues, she helps dentists and medical professionals join forces to recognize the greater needs of patients. Incidentally, greater awareness leads to higher financial rewards for the entire team, less time wasters, and a much more satisfied patient.

World Health & Leadership

 LEED and LEAD: Eco-Friendly Dentistry

Patients are looking for certain qualities when they seek care. They want someone with good hands and a good reputation. With an understanding of LEED building or remodeling concepts, we can enhance our overall reputation in the community and attract patients looking for a green, eco-friendly professional. This session will not only review LEED features, but it will also discuss several environmentally conscious steps any office can take to become a better steward of its office surroundings. Dr. Knowles will discuss how our environmental choices can help or hinder our overall health–particularly when it comes to diseases like asthma, heart disease, and cancer.

She will discuss how awareness, in general, leads to more dollars in your pocket. She will review how being green leads to many unexpected, positive, practice-building outcomes. Think Whole Foods, Trader Joes, and other conscious serving businesses. These shoppers need and want conscious healthcare, too!

Dr. Knowles presenting at the ADMC conference on the topic given, “best advice she ever received” from a patient.

Email to inquire about availablity, fees, or other concerns. To speak to someone directly, phone 517-331-3688, or phone 517-282-8183 for urgent assistance.

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