Please find my latest publication, “Leading and Managing the Dental Team,” on amazon.com. Click here for the ebook. It can be downloaded as an ebook, or it can be purchased and delivered through the ADA website. Click here for the hardcover. My chapter covers conflict resolution–a must have resource for dental office teams.
Improving Patient Outcomes and Increasing Doctor Incomes
ONLINE TRAINING TIPS AND TOOLS
Do you like to listen and learn? Here are a few links to previously recorded podcast interviews:
Podcast with Dr. Howard Farran–Leadership Through Communication: http://www.dentaltown.com/Dentaltown/Blogs.aspx?action=VIEWPOST&b=54&bp=3601
Podcast with Gary Takacs–Competition is Good, Until It Is Not:
http://www.takacslearningcenter.com/tds161lisa-knowles/
Podcast with Dr. Anissa Holmes–Beyond 32 Teeth, Leading Your Team With Communication
http://www.deliveringwow.com/blog/episode17
Live Stream with Virginia Parsons: How to Ask For What YOU Want to Get Results:
Podcast with Dr. B: Don’t Sweat The Small Stuff
http://www.thepassionatedentist.com/lisa-knowles/
Interview with Reese Harper on The Dentist Money™ Show